top of page

SHIPPING POLICY

Legal Disclaimer

VibingCity.com reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. While we strive to provide accurate shipping estimates, delivery times are subject to factors beyond our control, including but not limited to courier delays, weather conditions, and customs processing. We are not liable for any indirect, incidental, or consequential damages resulting from shipping delays or lost packages. Customers are responsible for providing accurate shipping information at the time of purchase. If a package is returned due to incorrect or incomplete address details, additional shipping fees may apply for re-delivery. By placing an order on our website, you agree to the terms outlined in this policy.

Shipping & Delivery Information

Shipping & Delivery Information - VibingCity.com

Last Updated: [Insert Date]

At VibingCity.com, we strive to provide a seamless shipping and delivery experience for our customers across the UK. Below is important information regarding our shipping and delivery process.

1. Shipping Costs

  • Standard UK shipping: £[Insert Amount] (Delivered within 3-5 business days)

  • Express UK shipping: £[Insert Amount] (Delivered within 1-2 business days)

  • Free shipping on orders over £[Insert Amount]

  • Shipping costs will be clearly displayed at checkout before payment is made.

2. Shipping Methods & Couriers

We partner with trusted couriers to ensure reliable delivery of your orders:

  • Royal Mail (Standard & Tracked Services)

  • DPD (Next Day Delivery)

  • UPS/FedEx (Express & International Shipping)

  • Tracking details will be provided for all orders where applicable.

3. Delivery Timeframes

Estimated delivery times from the date of dispatch:

  • Standard UK Delivery: 3-5 business days

  • Express UK Delivery: 1-2 business days

  • Next Day Delivery: Order before [Insert Cutoff Time] for next-business-day arrival

  • International Shipping: Delivery times vary based on destination and courier selection

Note: Delivery times may be affected by public holidays, weather conditions, or courier delays.

4. Tracking & Order Status

  • Once your order is shipped, you will receive a confirmation email with tracking details.

  • You can track your order via the courier’s website using the provided tracking number.

  • If you do not receive tracking information within 48 hours of placing your order, please contact us at [support@vibingcity.com].

5. Returns & Shipping Fees

  • If an item is incorrect, damaged, or not as described, we will cover the return shipping costs.

  • If you wish to return an item for personal reasons (e.g., change of mind), return shipping costs will be the responsibility of the customer.

  • Refunds or replacements will be processed once the returned item is received and inspected.

6. Digital Products Delivery

For digital goods, the following policies apply:

  • Once payment is successfully processed, a download link will be sent via email.

  • Customers can track their downloads via their VibingCity.com account.

  • If you experience any issues with your digital download, please contact [support@vibingcity.com] for assistance.

7. Non-Delivery Issues

If you have not received your order within the expected timeframe:

  • Check your tracking number for real-time updates.

  • Contact the courier directly for delivery inquiries.

  • If your package is lost, stolen, or delayed beyond reasonable timeframes, contact us at [support@vibingcity.com], and we will assist you in resolving the issue.

8. Contact Us

For any questions regarding shipping and delivery, reach out to us at:

  • Email: support@vibingcity.com

  • We are committed to delivering quality service and ensuring your shopping experience is as smooth as possible.

bottom of page